Blog
Things worth knowing.
Short, practical pieces for everyone this sector touches: tenants, house-hunters, agencies, landlords and builders. No sales pitch, and nothing you need our software to act on.
How to Read a Metered Water or Power Bill
A metered charge is four numbers: previous reading, current reading, the difference, and the rate. If your bill doesn't show all four, you cannot check it, and neither can the person who sent it.
Questions to Ask at a Viewing That Nobody Asks
Everyone asks the rent. Almost nobody asks when the water runs, which is the question that decides what living there is like.
What a Deposit Is Actually For, and How to Get It Back
A deposit is not an advance on rent and not a fee. Knowing the difference, and writing three things down on the day you move in, is most of what decides whether you see it again.
Reporting a Repair So It Actually Gets Fixed
A repair that was mentioned in passing does not exist. One that was reported in writing, with a photograph and a date, is very hard to lose.
Reading a Lease Before You Sign It
Most tenants read a lease once, quickly, while someone waits. Here are the clauses that decide what the next two years feel like, and the questions to ask about each.
Moving Out Without Losing Money
Most of what decides your final bill happens in the last two weeks: notice given properly, meters read, and a handover somebody witnessed.